TRM Facilitator [HUM-TRM-F]

Classroom Course
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Course has prerequisites
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Course further information

  Video lectures
  Case studies with experts
  Practical exercises
Team Resource Management (TRM) focuses on operational human performance and teamwork in ATM operations. It explores the gap between "Work as Imagined" and "Work as Done" in human factors terms.  When implemented effectively, TRM zooms in on the things that go well during daily ATM operations and facilitates ways to replicate this success. It encourages the exchange and understanding of operational pitfalls and strengthens the human safety net.
Personnel attending this TRM Practical Facilitation Skills course will be trained to use and adapt the EUROCONTROL prototype training material so that they are able to deliver TRM sessions for air traffic controllers.  The prototype training material will be made available to participants who attend the course.
During this intensive course, participants can expect to facilitate a group discussion and to co-facilitate a half-day TRM session delivered in English.  This requires a conversational level of English language proficiency (e.g. CEFR B2, ICAO L4 or higher).
It is highly recommended that participants who wish to attend this course have previously followed the TRM in ATM course [HUM-TRM-A].
Participants on this course are required to have either completed the TRM in ATM course or to have TRM experience within an organisation that has implemented a TRM programme. A sound theoretical background of the TRM initiative is expected of participants on this course, as it mostly focuses on practical TRM aspects.
Important Note
EU Commission Regulation 2015/340 states that one of the Acceptable Means of Compliance (AMC) for meeting the human factors ATC Refresher Training requirements (as part of Continuation Training) is to train air traffic controllers in team resource management. EUROCONTROL’s well-established TRM concept and prototype training material may be used by ANSPs to implement this AMC and consequently meet the regulatory requirement.
By the end of the course, participants will be able to:
  • Use facilitation techniques to deliver TRM subject material
  • Customize the existing prototype TRM training materials and create new TRM modules
This course takes place over 5 days.
This course is designed for personnel who wish to become TRM facilitators.
It is primarily aimed at air traffic controllers, however ATSEP and AIM personnel will also benefit from this course.
More information
Course timetable
No fee applies for course participants from Member States’ competent authorities and certified organisations. The training cost is sponsored by the EUROCONTROL Work Programme. The price per course participant from other organisations or individuals is 1600 EUR.
Terms and Conditions
Please see our Price List
Certificate awarded
All candidates will receive a certificate of attendance.
IANS, Luxembourg