Classroom Course

Course further information

  Case studies with experts
  Practical exercises
Team Resource Management (TRM) focuses on operational human performance and teamwork in ATM operations. It explores the gap between "Work as Imagined" and "Work as Done" in human factors terms.  When implemented effectively, TRM zooms in on the things that go well during daily ATM operations and facilitates ways to replicate this success. It encourages the exchange and understanding of operational pitfalls and strengthens the human safety net.
The three-day course supports ATM stakeholders who are considering implementing TRM within their organisation. Not only does it cover TRM concepts and theory, it also deals with the ‘how to’ questions that arise when setting up the organisational TRM activities, including logistics and training of TRM facilitators. This is a facilitated course and so participants can expect to contribute to lively discussions on TRM topics.
This course provides an excellent foundation for planning the implementation of local training in TRM techniques and/or maintenance of an existing programme.
Important Note
EU Commission Regulation 2015/340 states that one of the Acceptable Means of Compliance (AMC) for meeting the human factors ATC Refresher Training requirements (as part of Continuation Training) is to train air traffic controllers in team resource management. EUROCONTROL’s well-established TRM concept and prototype training material may be used by ANSPs to implement this AMC and consequently meet the regulatory requirement.
After completing this course, participants will be able to:
  • Explain the TRM concept
  • Explain how the objectives of TRM support safety programmes
  • Describe the benefits of TRM to the operational environment
  • Describe the methods used to carry out TRM activities
  • Describe how TRM fits into EU Commission Regulation 2015/340
This course takes place over 3 days.
This course is designed for ATM professionals with a good understanding of operational matters that are interested to learn about TRM programme.
More information
Course timetable
No fee applies for course participants from Member States’ competent authorities and certified organisations. The training cost is sponsored by the EUROCONTROL Work Programme. The price per course participant from other organisations or individuals is 960 EUR.
Terms and Conditions
Please see our Price List
Certificate awarded
All candidates will receive a certificate of attendance.
IANS, Luxembourg