This course is the opportunity for you to learn from the best practices of international leaders in Air Navigation Service Provision so that you can reduce your costs and improve your operating results without compromising your safety performance. Find the right balance between meeting customer expectations, regulatory obligations, charging for services and improving service quality and cost-effectiveness.
The course is based on the following activities :
Case studies, Examples, Exercises, Videos and Discussions.
There is an IATA written examination at the end giving you access to an IATA diploma: Air Navigation Service Management.
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