Team Resource Management TRM focuses on operational human performance and teamwork in ATM operations. TRM explores the gap between "Work as Imagined" and "Work as Done" in HF terms - when done well it zooms in on the things that go well in the daily OPS and facilitates ways to replicate the success. It encourages exchange and understanding of operational pitfalls as well thus strengthening the human safety net. As such TRM training developed by EUROCONTROL serves as an Acceptable Means of Compliance to fulfil the HF learning requirements in ATCO Continuation Training part of the EU Commission Regulation 2015/340.
The Team Resource Management Practical Facilitation Skills course enables ANSPs to implement the TRM by training their staff to facilitate TRM sessions. During this intensive course, participants will be asked to facilitate a group discussion individually and to co-facilitate a half-day TRM session in the English language as a member of a small team. This requires a sound level of active English language knowledge (e.g. ICAO Level 4 or higher).
Registration for the course was not possible: