CIAO and NOP Advanced [NMO-CIAO-NOP-C]

Classroom Course

The NOP aims to provide the Network Operations stakeholders with all operational information at one place and CIAO (Collaboration Human Machine Interface for Aircraft Operators) is a software application, connected to the Network Operations systems,

enabling the user to: - Access all Network Operations data - Send and receive ATFCM messages - Use the AOWIR (Aircraft Operator What If Re-routing) function - Obtain information related to the current ATFCM and routing situation.

Course Content: - Main changes in the latest software release – CIAO and NOP functions – Scenarios - Case studies - AOWIR, Traffic Volumes and FAM presentations – CIAO and NOP exercises - Debriefing

Info: - Courses are conducted in English - A maximum of two participants from one company per classroom course is allowed - Minimum elapse time between 2 CIAO-NOP courses is 18 months

The courses are given by Simon Smidt, Philippe Touchard or Eric Mayné

It is advisable to combine this course with the preceding IFPS [NMO-IFPS-ADV-C]


“This course is only available for staff working in Airline/Military Operations and engaged with Flight Data, Air Traffic Flow and Capacity Management and Network Operations.”

The objective of this 3 day course is obtaining the theoretical background and practical training for usage of CIAO, NOP and AOWIR

And to get a better understanding of Network Operations through a visit to the operations room.


Aircraft Operator and Aerodrome Reporting Office (ARO) personnel including Military, who are currently using the NOP and or the CIAO applications, or have just started using them. Note that usually maximum 2 participants from the same company will be allowed per course.

Certificate awarded
All candidates will receive a certificate of attendance.
More information
Course timetable
No fee applies for course participants from world wide airspace users and Member States’ competent authorities and certified organisations. The training cost is sponsored by the EUROCONTROL Work Programme.

The price per course participant from other organisations or individuals is 960 EUR.
Terms and Conditions
Please see our Price List
NMOC - EUROCONTROL Network Management Operations Centre, Brussels (Belgium)