EUROCONTROL Training Zone

Management of Air Navigation Services [GEN-ANS-MGMT]

Classroom Course
  • Video lectures
  • Tests
  • Case studies with experts
  • Practical exercises
The global Air Traffic Management (ATM) industry is undergoing a major transformation with the objective of seamless air navigation services and enhancement of performance. This foundation course, and required course for the Diploma in Air Navigation Services Management, covers the key management areas of Air Navigation Service Provider (ANSP) activities and planning.
Gain a solid knowledge of modern business management practices in air navigation services to help you guide your organisation to success. This interactive course provides examples and illustrations from ANSPs from around the world.
Course content : Strategic planning,ICAO Global Air Navigation Plan Doc 9750,Financial planning and budgeting,Corporate governance,Enterprise risk management,Safety management,Economic regulation and ANS charges,Aviation System Block Upgrades (ASBU),Performance measurement and bench marking,Human resource management
Prerequisites
There are no prerequisites for this course.
Recommended level is Intermediate and Profesional
The recommended level of language proficiency is ICAO Operational
Level 4 for courses in English or equivalent for other languages.
Important Note
This course is provided in partnership with IATA.An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.This course is a step towards earning an IATA Diploma in:Air Navigation Services Management Diploma (see IATA website for more information)
Objectives
Upon completing this course you will be able to:
Understand the Air Navigation Services regulatory and institutional framework
Apply a business-oriented approach that uses strategic planning tailored for ANSPs
Master the financial side of running ATM operations including managing charges and funding ATM infrastructure
Be prepared for emerging issues such as corporate social responsibility, environmental issues, business continuity, cyber security, codes of conduct, conflict of interest, and social media
Support ICAO’s objectives, in particular, the Global Air Navigation Plan
Align with CANSO and IATA’s objectives for transitioning to the future
Audience
This course is recommended for:
Executive and senior managers in Air Navigation Service Providers
Air Traffic Controller Officers (ATCO), operational staff, and supervisors
Members of the Boards of Directors of Air Navigation Service Providers
More information
Course timetable
Price
Please consult IATA website for the charging fee. To benefit of the IATA Partners rate, please register via EUROCONTROL registration office (see registration procedure below).
Location
IANS - EUROCONTROL Institute of Air Navigation Services, Luxembourg
IATA